Senior Technical Writer

Job Category: 
Technology
Job Location: 
Mumbai
Job Type: 
Full-Time
Reference no.: 
TECH-024
Open Positions: 
1

Job Description:

·        4-6 years of technical writing experience

·        Should have hands-on experience of using tech writing tools like Madcap Flare, Confluence, Robohelp, Framemaker. Also, experience on multimedia tools like Camtasia,             Captivate, InDesign etc. will be good

·        Should have hands-on experience of working on end-user manuals like User guides, user manuals, online help, installation guides, etc. Preferably on the software product            domain

·        Should be able to produce high-quality documentation, by working together with Product Management, Engineering and QA teams, that meets applicable standards and is             appropriate for its intended audience

·        Should be able to analyze existing and potential content, focusing on reuse and single-sourcing opportunities

·        Should be able to understand the need for end-user documentation and build manuals from scratch

·        Should possess excellent written and verbal communication skills

 

Requirements

•       As part of the Product Documentation team, the candidate will be responsible for all user manuals and online help for SMART by GeP.

•       Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements

•       Analyze existing and potential content, focusing on reuse and single-sourcing opportunities

•       Create and maintain the information architecture

•       Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience

•       Participate in documentation review processes for ensuring compliance to company’s quality standards

•       Share knowledge and experience with the team which assists in improving the quality and usability of our   product documentation

•       Write easy-to-understand user interface text, online help and developer guides      

•        Create tutorials to help end-users use a variety of applications

Why Join us?

GEP is different. It’s a place where individuality is prized and talent respected. We don’t spout jargon, but remain focused on what is real and effective. We are a meritocracy where good ideas and great people get noticed, results matter, and ability and hard work drive achievements.

We recognize people who make a genuine difference by rewarding them well. We’re also a learning organization, actively looking for people to help shape, grow and continually improve us.

Are you one of us?

 

 

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